Contact Us

By Mail

Lionel LLC
Attn: Customer Service
6301 Performance Drive
Concord, NC 28027

Please understand that the above groups are not able to answer “product marketing” questions. They cannot discuss product marketing issues such as when a product, not yet in a Lionel catalog, will be offered, etc. Customer Service individuals do not know the answers to these types of marketing questions. Questions that concern Lionel marketing of product, etc. are “company private” issues and are not shared with individuals outside the executive and marketing areas of the company.